![]() ![]() You can do this in any library or by contacting us. If you would like to sign up for an eReminder email all you need to do is let us know and make sure that we have your current email address. This will give you the full details of all the items that are due as well as a quick link to renew them, for which you will need your PIN. We can now send you an eReminder email three days before your items are due back. Spoken word CDs (audiobooks) are issued for three weeks and cannot be renewed.ĭVDs and Music CDs are issued for one week and cannot be renewed.Īdditional hire charges will apply for any and CDs and DVDs kept beyond their due date: see charges for audio visual items. Provided there are no outstanding requests for an item, books may be renewed five times. You will need your library card or you can use the library card function on the library app. You can visit any library to renew your items. Telephone 03 to use Callpoint, our automated renewal system. You will need your borrower number (on your card, under the barcode). Select the item or items you want to renew or use the Select All option to select all your current loans.ĭownload the Surrey Libraries app and use it to reserve or renew books on the go.ĭownload the Surrey Libraries app for android.ĭownload the Surrey Libraries app for iOS.Select the Loans/Renewals tab at the top. ![]() Choose the Forgotten Pin option at the bottom of the login box. You will also have the option to reset your PIN if you have forgotten. Login with your borrower number and PIN, if prompted.Select My Account from the choices at the top or select the option to renew my loans on the left hand side (under the I want to section).You will need to visit the Surrey online library page to renew your loans.Choose the forgotten PIN option at the bottom of the login box. If you have forgotten your PIN there is an option to reset. your borrower number (on your card, under the barcode).Items that cannot be renewed are clearly marked with a description as to why that particular item is not renewable. Certain items may not be renewable online. ![]()
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